Archive for the ‘ Warranty ’ Category

Where to Perform Warranty Work

Tuesday, February 2nd, 2010

Q: Is it true that I can take my car to you guys for warranty work. My husband said I HAVE to take it to the dealer, but I heard it’s not true. Can you set us straight on that?

A: If your vehicle is under the Manufacturer’s Warranty, then the dealership associated with the brand of vehicle you own must perform the repairs needed.  Be aware, some manufacturers offer 36,000-, 50,000-, or 100,000-mile warranties.  These warranties are only valid if the vehicle maintenance is done on schedule and complete.  The maintenance required can be performed at your repair facility of choice.  If you purchased an Extended Warranty beyond the Manufacturer’s Warranty, that warranty can be performed at a repair facility of choice as well.  Refer to your owner’s manual for warranty duration and your sales contract for extended warranty service you may have purchased.